We had a shaky start with a consultant who had no idea how to manage the pressure of a long chain but Grant from the Stanmore office provided an excellent service from the moment he took over our case. Grant was professional at his job and was able to keep everyone in the chain informed at every stage of the way and when a problem or question arises he was quick to defuse the situation. We couldn't be more grateful for his hard work to help us to secure our dream home.
It would be much appreciated to received 2-3 quotations for any complaint from tenant regarding maintenance related issues. Unfortunately, only one quotation is received, where there is a possibility of an availability of cheaper quotations to complete the same job!
Excellent thought the process , thank you Tom
The team were enthusiastic, focussed and a pleasure to work with. Fees were competitive.
The marketing and management of visits went well.
The after sale team support blew me away with their personal touch and communications.
So I would thoroughly recommend them.
Only tip I would have is have the Saturday viewing teams benefit from handouts with details of the property as they did not always have it.
Hugely grateful to George and his team for their unwavering dedication, reassurance, and kindness, along with immense patience - thank you!
Professional and prompt service
Danny Caulfield of the Pinner branch dealt with my purchase. From the viewing to the initial offer stage through to completion, I felt the service provided by Danny and his colleagues exceeded my expectations. I was kept up to date throughout and I felt Danny kept the chain moving seamlessly. I would use Gibbs Gillespie again in the future.
my contacts at Gibbs Gillespie , both Conor, and James, were first-rate. Had knowledge of the [property and the local area. They answered any queries promptly and ensured that the purchase went through smoothly
found a tenant for my flat in a short time and renewal of tenancy went very smoothly.
Excellent and Outstanding!
From the beginning the agent (Philip Smith) was aware of my preferences and did not try to bombard me with properties that did not meet my requirements. He searched very carefully for properties which suited my needs.
During the sale the office manager( George Callaghan) was able to assist negotiations by making contact with both solicitors and keeping me informed. He was a key figure in accelerating the sale when the vendors solicitor was dragging her feet.
If I were selling I would choose them again and certainly recommend them to others.
They provided a marvellous, efficient and professional service.
Well done and Thank you.
very professional & helpful
very Helpful & friendly
Very professional to deal with. George the branch manager was always on hand with help and advice and went the extra mile to ensure the sale went smoothly. Would definitely recommend and use in the future.
Excellent All Round Service
Have re-let our property again using the services of Gibbs Gillespie. Was very happy to do this given the excellent personal service we have received from Chloe Reynolds and Mark Lander in the Tenancy Management team, and over the year from Lucy Kelly and her colleagues in the Property Management Team
Absolutely professional and communication is great.
Can honestly say best estate agents I have dealt with.
Ruislip branch above and beyond
Sam Robbins has a great team supporting the sale of your property from day one to viewings Sinead and Steve were very good at explaining the benefits of the bungalow to aid the sale, Dominic Hanson became my go to for news and updates .Thank you from sunny Christchurch.
Found a buyer quickly. Good negotiation on price. Kept us well informed