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Our extensive, ARLA-qualified support team of Property Managers offer a full property and rental management service for landlords who trust us to maintain and oversee every aspect of their property.

We have over 30 years of experience in managing investment properties and an ARLA-qualified support team of property managers who can look after every aspect of your property.

Our Property Management team deal with a broad range of undertakings that takes the challenges and frustrations of the day-to-day management of a property out of the landlord’s hands:

  • Marketing the property and finding a suitable tenant
  • Managing the tenant check-in
  • Organising compulsory annual safety checks
  • Acting as the main point of contact for the tenant throughout the term of the tenancy
  • Collecting rent
  • Carrying out regular property inspections
  • Arranging repairs
  • Managing any disputes that may arise
  • Managing the deposit release at the end of each tenancy

A personal touch

As a Managed Client, your dedicated property manager will be the primary point of contact throughout the tenancy for you and your tenant.

We keep the portfolio numbers of our Property Managers lower, so we can add a personal touch and build strong relationships with our clients and tenants while letting you maintain a professional distance between yourself and the tenant.

Trained Property Managers

All our property managers take part in regular ongoing training.

This covers everything from legal compliance and customer service delivery to regular updates on the ever changing legislation. We firmly believe in constant ongoing development to give you confidence in our judgment and advice.

A long-term view

Our experience has allowed us to develop strong long-term relationships with landlords and service providers, building a close network that we employ on every managed property. We train property managers to identify issues and resolve them successfully, understanding when tradespeople are needed and who to call first.

Our lettings packages

We work hard to ensure you experience the highest level of customer satisfaction. And for this reason, we have tailormade packages which perfectly match your property management needs, whilst you have the advantage of choosing a property management service package that works best for you.

Level of service offered Property Management Rent Collection
Rent collection by standing order with rent transferred into your account electronically
Printed annual statement for you and/or your tax adviser, by request
Monthly statements
Online Landlord's Account
Check-in and check out of your tenant by independent specialists at the end of tenancy
Regular property inspections, including photographic report  
Maintenance and repairs arranged through safe contractor-approved suppliers  
Utilities and council tax transferred at commencement and expiry of the tenancy  
Negotiation of the deposit allocation and handover to Tenancy Deposit Scheme should this become necessary  
Property maintained using our local vetted contractors  
Dealing with all insurance queries and obtaining quotes for large works  
Arranging contractor visits  
Exterior property upkeep checks  
Managing deliveries of new appliances with access to discounts using ProductCare  
Report & Repair online maintenance reporting system  
Property Valuation

We enjoy intimate and unparalleled knowledge of property values in your area.

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