Tenant Support
We’ve been helping tenants find and enjoy living in excellent rented properties for the last 28 years.
Rated 4.4/5 by over 1642 of our valued customers
Reliable Contents Insurance
Accidents happen. Landlords can’t be held responsible for insuring personal possessions in their rented properties.
Furthermore, the landlord could deduct the cost of replacements and repairs from your deposit. So that’s why we’ve partnered with insurer Goodlord (via Payment Shield). It takes just five minutes to arrange cover for up to £60,000 worth of contents cover — and you will only pay for the level of cover you need. That could include:
- 24-hour laptop and mobile phone replacement cover
- Accidental damage to glass and bathroom fittings
- Tenant’s liability cover included as standard
- Phone cover for loss, liquid damage, theft and accidental damage
Easy Utility Switching
We partner with Spark Energy, so landlords only have to deal with one supplier. By default, your utility accounts initiate from the start of your new tenancy. And you are on their lowest standard tariff for the first month.
They’ll also inform the local authority and water board of the tenancy beginning. After this period, you as a tenants check your electricity meter readings and can choose the tariff and payment methods that best suit your needs. Alternatively, you can make a switch to another provider of your choice.
Independent Inventory Service
Our Managed Service for landlords includes a professionally compiled inventory of the property's contents and condition, carried out by an independent inventory company with over 15 years' industry expertise.
This includes a thorough inspection which records the interior condition, decorative order, fixtures, fittings, meter readings and contents, if furnished. This report is written from an unbiased perspective and makes a massive difference to tenants and landlords, helping to avoid disputes.
