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The Property Ombudsman

The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party.

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

The National Association of Estate Agents

The National Association of Estate Agents (NAEA) is the UK’s leading professional body for estate agency.

Members practice across all aspects of property both in the UK and overseas, including residential and commercial sales and letting, property management, business transfer, auctioneering and land.

Tenancy Deposit scheme

The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales operated by The Dispute Service Ltd.

Under the provisions of the United Kingdom Housing Act 2004 every landlord or letting agent that takes a deposit for an assured shorthold tenancy in England and Wales must join a tenancy deposit scheme.

The Guild Property Professionals

The Guild has been supporting independent agents for 25 years.

The Guild Property Professionals (also known as The Guild) is a membership organisation with a national network of approximately 800 independently owned estate agents. This national network encompasses fellow independent estate agents and like-minded individuals who all adhere to the same code of conduct.

Relocation Agent Network

Gibbs Gillespie has been independently selected by Cartus, the premier provider of global relocation services, as their exclusive and recommended Relocation Agent.

The Royal Institution of Chartered Surveyors

The Royal Institution of Chartered Surveyors (RICS) is the leading professional body for property people dealing with surveys, valuations, sales, lettings and all property transactions.

Gibbs Gillespie Surveyors Ltd are Chartered Valuation Surveyors and are audited annually by the RICS to ensure full compliance with the most stringent ethical professional banking and accounting procedures. The RICS and its members are required under the Charter to have the interests of the public at large at the forefront as well as its members.

The Association of Residential Lettings Agents

ARLA Propertymark is the UK’s foremost professional and regulatory body for letting agents; representing over 9,000 members.

The Association of Residential Lettings Agents (ARLA) is the UK’s foremost professional body for letting agents. Its members are professionals working at all levels of letting agency, from business owners to office employees.

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