While public confidence has regained somewhat after a great many of the UK adults have fully vaccinated against coronavirus, many businesses are still in the process of recovering from the unexpected ‘nightmare’ brought about by the COVID pandemic which swept like wild fire around the globe since last year.
Among the main concerns for property owners like ourselves are the problems associated with late payments and rent arrears from the tenant, as well as the issues relating to property maintenance and subsequent property letting once the property becomes vacant. Fortunately, our property has been for a long time, and still is currently, under a full management service with Gibbs-Gillespie Lettings. Besides advising us on how and what best to do during the difficult pandemic circumstance, they have also helped us to deal with the issues well and professionally.
Notwithstanding life is now gradually returning to normal after the city lockdowns and the way of conducting businesses may have to change and adapt in the future, in view of lessons learned during this pandemic, at the end of the day is all about relationship, trustworthiness, experience and the quality of the people that really counts. We hasten to add, it is also these factors which determine if a business will survive and thrive in the future after the pandemic.
As we are writing this review about our recent experience about Gibbs-Gillespie’s Lettings, we feel that it is most appropriate for us to express our thanks and appreciation, especially to Matthew Marchant (Gibbs-Gillespie Lettings) and Samantha Coleman (Lettings Client Accounts) for the excellent advices and services given to us, at a time when everything looks rather grim and challenging during the pandemic.
Mr & Mrs Siew
(July 22, 2021)
Extraordinary Service from Mathew Marchant and the Pinner Lettings Team
Mathew Marchant at the Gibbs Gillespie branch in Pinner has throughout the years always gone the extra mile in providing an impeccable service. It never ceases to amaze me that no matter how many times I call upon Mathew's assistance that he uses his experience and professionalism to guide me. All of this is done with patience and a warm and friendly manner. I cannot thank him enough and his wonderful lettings team.
Sarah’s team on Ruislip high Street’s brilliant. Always helpful and really easy to work with. I don’t have another agent to compare them to because why go anywhere else when you’ve got a great service.
Very helpful team of people.
Excellent service from intial discussions on what we required to completion of tenanacy agreemnet
Really helpful and went above and beyond to make our house move a success
A professional and friendly team who kept lines of communication, and things moving, at all times. I really felt like I was in safe hands.
I received an excellent service from Gibbs and was kept well informed along the way. I didn’t have to do any chasing and I would definitely choose Gibbs again when buying or selling a property.
Sinead is the best agent I have ever dealt with- very professional and lots of brilliant advice.
Excellent customer service and support through the entire process. Thanks Sinead and the entire team!
Beat the Deadline - phew
They were always available, set up lots of viewings, saw the sale across the line
They were fantastic pushing the sale through especially ~Elaine who was always on hand with a reassuring call and support. Sam really pulled out all the stops in the final few days to ensure the completion got over the line before stamp duty holiday finished.
I was very happy with the house sale .I would recommend you
I am very happy the way they dealt with everything I would recommend Gibbs gillespies’s it took all the stress of
we would recommend you to others.
Yes, efficient, helpful, polite and honest.
Impressed that they kept faith in the asking price
Really good at just keeping the sale moving forward at the end
Delightful Company with Cheerful Informed Staff
Gibbs Gillespie’s Service was Always very Professional with experienced and cheerful staff, keeping you up to date and informed on the whole process.