All our property managers take part in regular ongoing training.
This covers everything from legal compliance and customer service delivery to regular updates on the ever changing legislation. We firmly believe in constant ongoing development to give you confidence in our judgment and advice.
We work hard to ensure you experience the highest level of customer satisfaction. And for this reason, we have tailormade packages which perfectly match your property management needs, whilst you have the advantage of choosing a property management service package that works best for you.
| Level of service offered | Let Only* | Rent Collection | Fully Managed |
| High profile property advertising | |||
|---|---|---|---|
| Detailed reference & credit checks | |||
| Tenancy agreement prepared | |||
| Collection of first month’s rent & deposit | |||
| Detailed inventory** | |||
| Ongoing rent collection with monthly statements | |||
| Access to online Landlord’s Account | |||
| Deposit return process | |||
| Deposit managed by an independent company | |||
| Check-in & check-out of tenants by independent specialists | |||
| Ongoing property maintenance (property management) | |||
| Dealing with insurance queries & obtaining quotes for large works | |||
| Arranging visits with local, trusted contractors | |||
| Utilities & tax transferred at start & end of tenancy | |||
| Regular property visits with photographic reports | |||
| Annual property appraisal | |||
| *Let Only available to historic customers only **Additional cost may occur |