Tenant support, built around your tenancy

Renting involves more than finding a property. Our team can help you understand the practical arrangements and 
services available throughout your tenancy.

Independent and fair

Clear information and practical guidance for tenants and landlords.

Practical support

Help with documentation, inventories and the services involved in moving home.

Here when you need us

Speak to your local team about questions relating to your tenancy.

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Reliable Contents Insurance

In line with HM Government advice, it is strongly recommended that tenants have insurance cover in place when renting a property As a tenant you are liable as part of your tenancy agreement for accidental damage to the home and landlord’s fixtures as well as your own possessions.

And in line with Government advice, Gibbs Gillespie recommends that all tenants maintain adequate insurance cover to include damage to the property and any occupiers liability.

The Romans Group (UK) Limited T/A Gibbs Gillespie is an introducer appointed representative of Bode Insurance Solutions who will be able to provide a tenant insurance quote online.

Support for the practical side of renting

Useful services to help make moving in and managing your tenancy more straightforward.

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Easy utility switching

Find out about utility arrangements when you move into a rental property.

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Independent inventory service

Understand how the property's condition is recorded at the start of your tenancy.

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Tenant online account

Access relevant documents and manage available tenancy services online.

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Easy utility switching

Find out about utility arrangements when you move into a rental property.

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Independent inventory service

Understand how the property's condition is recorded at the start of your tenancy.

Tenant support and rental advice 

Whether you need to report a repair, check tenancy info information or understand your responsibilities, Gibbs Gillespie provides clear routes to the support you need.

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Need help with your tenancy?

Whether you have a question about your tenancy, a repair or your online account, our team can help you find the right next step.

Your questions, answered.

Your local Gibbs Gillespie branch or dedicated property manager can help with questions about your tenancy, rental payments and other property-related matters.

If your property is managed by Gibbs Gillespie, you can report maintenance issues through the designated reporting process or contact your property manager. We’ll help ensure your concerns are directed to the right people.

A property inventory is a detailed record of the property’s condition, fixtures, fittings and contents at the start of your tenancy. It helps protect both tenants and landlords by providing an agreed reference for the property’s condition.

Yes. Our tenant online account provides convenient access to available tenancy documents and information, helping you manage important details whenever you need them.

Your landlord’s insurance generally won’t cover your personal belongings. Tenants’ contents insurance can help protect your possessions against risks such as theft, fire and accidental damage, depending on the policy.

Tenant Insights

Let's Talk

Whether you need a valuation or want to speak to our team, we’re here to help.

Tenant Support Services | Gibbs gillespie