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Our Safety Precautions – What To Expect

Our branches are open and our normal contact numbers and opening hours apply.

The safety of our clients, colleagues and the local community is of paramount importance to us, so we are following Government guidance.

The full Government guidance for home moving can be found here.

Coming to the office?

If you need to visit the office, please:

  • Don’t attend if you have any Covid symptoms
  • You must wear a mask (unless exempt)

Having your home valued?

We are happy to provide a virtual property valuation via a video chat. If you’d like a traditional property valuation or a traditional rental valuation in your home, we will need you to:

  • Alert us if you have any Covid symptoms
  • You will need to wear a mask (as will we)

Attending a viewing?

We are encouraging people to attend online viewings first. Once this has taken place, a physical viewing can proceed. The following guidance should be adhered to:

  • You will need to wear a mask (as will we)
  • Buyers/Tenants should refrain from touching anything where possible
  • Alert us if you have any Covid symptoms

Property Management

Inventories, checkouts and maintenance will still go ahead for our tenants and we will follow these guidelines:

  • Alert us if you have any Covid symptoms
  • You will need to wear a mask (as will we)