This is the first time we have entered the ESTA's and we are chuffed to bits to have won Silver for Best Estate Agent in the South East region. Customer service is at the heart of our business and winning Silver demonstrates that our clients appreciate the support of our Team. The great responses from our satisfied buyers and sellers is fantastic recognition and we shall continue to build on this achievement and strive to evolve and provide an even better service for all our clients.
Paul Gillespie, Director said: “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our clients who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. Being ESTA award winners is a huge achievement for Gibbs Gillespie and all the team involved.”
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Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said “The ESTAS are special because shortlisted and winning firms are selected purely on the service you deliver to your clients. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”