Client Testimonials - Residential Sales

Dear Mr Gillespie

Although our Headteacher, Mr Norris has formally thanked you for your very generous support of our school bazaar that was held at the end of November, I wanted to update you. 

The Bazaar was a resounding success! We had good numbers of visitors and as predicted, we made approximately £5,100. 

This is a phenomenal amount of money, particularly in these financially difficult times. The money is being used to assist funding our new school library. 

Your sponsorship, and the provision of the Ninentdo DSI was much appreciated, and it was also a great help having your boards advertising our event locally. Thank you once again and I very much hope that you will consider supporting us again next year. 

Kind regards,

Dear Luke

We would like to thank you and your team for all the hard work you put into selling our house at 4 Oak Grove last year.

Every member of your team was very helpful, friendly and professional and we believe that their efforts enabled the house to be sold for a good price in the quickest possible time.

We would not hesitate to recommend your branch to anyone wanting to sell in your area and if we ever buy or sell a house again in West London you will be the first estate agents we come to.

Thanks again.

Dear Daniel,

We just wanted to say thank you once again for your help with the sale of 66 Cuckoo Hill Road. You have been truly wonderful and without your persistence and tenacity this challenging sale would not have gone through. Even when the sale looked lost you never gave up hope and really tried to turn things around. I also wanted to thank you personally for being so supportive and demonstrating such empathy for my parents’ situation which was quite clearly extremely stressful due to the subsidence.
We will definitely recommend you personally at Gibbs Gillespie to our friends and neighbours.

We hope you have a very prosperous 2012.

Best wishes,

Dear Gibbs Gillespie (Rickmansworth)

Phil and I would like to send a big thank you to Alan and the team for all their hard work in the sale of our property (8 Cedar Road, Watford).

Kind regards,

Dear Luke

I hope this letter finds you well.

I simply wanted to express my gratitude to you and your colleagues for all their efforts over the last several months in assisting me to sell my property.

It is fair to say that this one was a tough nut to crack! But even during these most difficult challenging times your confidence and positivity were an inspiration and my trust in your experience was well founded.

It is a wonderful ending to a long standing relationship with Gibbs Gillespie; as you will know I purchased through yourselves back in the summer of 2000; I then rented out the property via your rentals team for the last 5 years years.

So you were the only natural choice for me when it came to selling and it was one of the best decisions I ever made.

Thanks again and wishing you a very Happy Christmas and all the best for 2012.

Your sincerely,

Dear Lisa

I am writing to commend and thank Jennifer Casserly, for her excellent customer service.

As a first time buyer, Jennifer made the often daunting and stressful period so much easier. She was on hand to help with any quires and conserns I had, and she resolved any issues promptly and professionally.

Thanks to her, I would not hesitate in recommending Gibbs Gillespie to any of my neighbours, colleagues and friends.

Please ensure Jennifer gets the recognition she deserves for all her hard work.

I wish you and the staff at Ruislip, a very Merry Christmas and a Happy New Year.

Yours sincerely,

Dear Alan,

We were so pleased with the professionalism and friendliness of the service offered by you and your team in helping us to sell our home; I just had to write to you to express our thanks.

Our particular thanks go to Philip and Linzie from the sales team, who were always helpful, supportive and caring towards us as they tirelessly and enthusiastically showed our property to numerous prospective buyers, whilst always being respectful of our home and its security. Feedback on viewings was always prompt, which we found very helpful and, whenever possible, multiple viewings on a single day were grouped together so that we were least disrupted.

We would also like to thank you for the guidance and support you offered in negotiating a successful sale price in what has been a difficult market with many buyers willing to make offers on the property but few in a position to proceed.

In conclusion, we would, without reservation, recommend the team at Gibbs Gillespie in Rickmansworth to anyone planning to sell their home. Our thanks to you all.

Yours sincerely,

Dear Fiona

This is just a quick message to say thank you for all of your hard work,and the efforts of your team in selling our home. You were incredibly efficient, professional and approachable - and most importantly you got the job done so quickly! You have made this difficult step easy and we are very grateful.

Best of luck for your future!

Have a fab Christmas.

Dear Fiona

This is just to say how impressed Susan and I were by the work of you and your team on the sale of Ebury Road.

You secured us a cash buyer at the full asking price, which I had been led to believe was close to impossible in the current market.

You dealt with matters in an efficient and professional way and I was most impressed by the strength in depth of your team and the fact that everybody knew what was going on.

Regards,

Hi Fiona

I just wanted to extend our sincere thanks to you and all of the sales team in your Rickmansworth office for helping us to achieve the sale of our house. Particular thanks go to Philip and Linzie who worked tirelessly for an extended period to get viewing through the door and ultimately achieve a sale ;-) Hardly a week went past without us having a viewing or some sort of contact from your team.

We were well advised and always given prompt feedback from each viewing and anything outstanding was always followed up. When we asked for more advertising it was done immediately. The staff are extremely professional and dedicated to their jobs and we are extremely happy with the service we have received.

Now all you need to do is find us a new place to live ;-) We look forward to dealing with you again. In our opinion, Gibbs Gillespie is by far the most professional and superior estate agency in the area!

Kind regards,

Dear Charlie Miller & Uxbridge Sales Team

Now the purchase of 16 Tanglewood Close is completed, we would like to thank you for your excellent support throughout the process. Your fast response to enquiries have expedited the process and made it trouble free. Both my wife and I greatly appreciate your service and would recommend Gibbs Gillespie to our friends.

Best regards,

Dear Paul 

Just to let you know Clive and his staff at Gibbs Gillespie Uxbridge recently sold a flat for me and against a difficult background they managed to steer the sale through.

Please be so kind and inform them that their efforts were greatly appreciated.

Regards,

Dear Sirs

Mike first showed us round three properties in June 2010. The last one he showed us is the one we completed on a month ago - on 21 October 2011

Mike has consistently been helpful, cheerful and very personable. He quickly grasped the sort of house we wanted, its location and the features that meant a lot to us. He showed us more than 20 during the 13 months - often only just as they came on the market.

He was recourceful - using his iPhone to give us the direction the back garden faced. We even located nearby allotments when one property had a small garden. Mike was always ready to serve.
 
Having told us of the property which we eventually brought over the phone we arranged to call into his office one morning a few days later. Mike took us to view it immediately,having already obtained the owner's permission. Over the next two weeks he willingly accommodated various members of our family who viewed the house with us - a total of four visits.

Finally to mention that his useful assistance did not cease with the purchase. He copied and delivered the survey to the owner and negotiated an adjusted price in the light of some adverse comments in the survey. He made helpful suggestions regarding parking permits as we urgently needed these for builders giving estimates on the property after we exchanged. And this week he has even put us in touch with a carpet supplier.

We have used several Estate Agents in and around Uxbridge over the past 15 months. Gibbs Gilespie - particularly Mike Flowers and Clive Edwards - have given us an outstanding and consistent service.

We highly commend them for their enterpreneurial enthusiasm and support in what for us was a protracted and often stressful time

Yours faithfully,

Dear Lincoln

We just wanted to send you and your team our thanks for all your hard work on getting us moved. However, it was you who impressed us all those Saturdays ago when we decided to sell. We were extremely impressed with how you represented Gibbs Gillespie and your valuation.

You totally understood what our needs were and how you would work to achieve our aims. We new instantly which estate agent we would be choosing! The others came nowhere near your level and you did not disappoint us. You called us up about Wyteleaf Close which you instinctively knew was the right choice for us following our brief. Luckily you manged to negotiate that for us while finding our buyer as well.

You have been such a star and a pleasure to deal with. You have conducted yourself in a friendly and professional manner and you made us feel as if you went that extra mile for us. We would not hesitate to recommend Gibbs Gillespie to others and in fact, have already done so!

We wish you further success at Gibbs Gillespie and hope they appreciate you as much as we have.

Kindest regards,

Dear Fiona

I wanted to send you an email to say a big Thank You to you and your team at Gibbs Gillespie for selling my great aunts bungalow at No 3 Field Way, Rickmansworth.

You and your team managed the sale in an extremely professional and competent manner. I was able to take your skilled advice, confidence and assurity at each stage of the transaction and trusted that it would all go through. Which it did !. It was quite a tough sale as my relative had lived in the property for over 70 years and was reluctant to move. I had made the right choice to work with Gibbs Gillespie and found you to be the best Estate Agents I have ever worked with - Well Done!
 
We would highly recommend you. Thank you again. My relative is now happily living down near her family in Dorset.

Wishing you continuing success.

With kind regards,

To all at Gibbs Gillespie (Rickmansworth)

Thank you very much for all your help with selling our house. You were all great and couldn't have been more helpful.

Regards,

Hi James and Paul

The purpose of this note is to give you feedback on two outstanding individuals in your organisation, namely Luke Allday and Danielle Gennard who handled our respective purchases.

Firstly Luke, what an excellent estate agent! With my background I was bound to be the harshest possible judge of the service provided. From Day 1 Luke presented himself as a professional and friendly individual. It was as matters became badly protracted that he single handedly steered all parties to achieve a near impossible deadline! His manner was always reassuring, confident and competent and his persistence and enthusiasm were unwavering after Carolyn’s upper chain broke and was eventually replaced. At that point his communication with the agents, solicitors and clients in the chain was relentless and assured until he made certain that all transactions exchanged contracts and completed on 28 October, the date previously set for the house sale and my own purchase. Luke did whatever was necessary, transporting people and documents wherever they needed to go. His extraordinary alertness at the last minute ensured that precious hours were saved. We will always be in his debt, his vigilance enabled both Carolyn and I to move on with our lives without the continued stress of moving house. This might sound over the top, frankly I haven’t done justice to Luke, his approach to estate agency is ‘as good as it gets’ in my experience. Exemplary.

Danielle did not have to contend with quite the same pressure but conducted viewings, negotiations and all other matters throughout with supreme professionalism and consideration. She is an excellent ambassador for Gibbs Gillespie and in my view epitomises the kind of person who you should be nurturing for a secure future. She exhibited the utmost integrity and demonstrated a clear understanding of the needs of, and indeed her responsibilities to, both the vendor and the buyer. Her judgement and approach were impeccable and the quality of her communication, which is after all what estate agency is all about, was outstanding.

I should add that various others at Ruislip Manor and Ruislip branches provided excellent service and it was good to have Lisa’s significant help in the latter stages.

Many thanks again to all concerned.

Best regards,

Dear Mr Gillespie 

I am writing to you to express my gratitude to all your staff in Ruislip who helped us with the purchase of our home 36 Woodstock Drive. 

Danielle and Lee, in particular have been extremely helpful by assisting us in our search and in the process of purchasing the propoerty. They are both professionals with great talent and excellent customer service experience. I wish them the best and I thank all the staff at Gibbs Gillespie. 

All the best,

Dear Sirs

I instructed Gibbs Gillespie in the sale of my house back in May of this year.

After a tricky start, where what I believed to be totally unsuitable buyers were brought round for viewings, my belief in Gibbs was restored and I have been over the moon with the service I have received. I would like to provide some detail and feedback if I may.

From the moment the first time buyers came to view my property I knew Gibbs had got it right and we would sell it to them. This was after 3 months on the books of another (local) agency with very few viewings and no offers.

When an offer was made and accepted I believed, in my naivety, that the agents work was done and that they had done fairly well for a few weeks work. I did not realise how much I would come to rely on Gibbs, especially Mr Lee Betterton at the Ruislip office, to maintain my sanity and keep stress levels down.

It was a good while between acceptance of offer and exchange (3 months to the day) due to the buyers involvement in a Govt first time buyers scheme and the additional admin this entailed. I had never sold a property before and Lee's knowledge and regular communications were a godsend to me. He was calm when I was panicky and worked tirelessly liaising between myself, the buyers and 3 different solicitors.

I would really like to acknowledge my gratitude for the service provided and especially for Lee's assistance, reassurances, communications and general expertise in guiding a very worried novice through the process of selling my first house to an agreed deadline. I would not hesitate in recommending Gibbs Gillespie to friends and this is mainly due to Lee - I hope that his first class service is recognised in some way.

Regards,

Dear Linzie and Fiona

Thank you for the friendly and helpful communication over the last 8 months. It was a pleasure dealing with you both and we would certainly use Gibbs Gillespie if we ever sell and recommend you.

Many thanks,

Dear Danielle, Lee and all the staff at Gibbs Gillespie (Ruislip)

A huge thank you from us to you for all your professional and excellent service and for your kind and affectionate help in finding us our beloved home.

Best wishes,

Dear Fiona 

This is to say a big 'Thank You' to you and all your team.

I very much appreciated the professionalism, patience and good humour with which you guided me through the sometimes bumpy ride that was selling my mother's house at 32 Park Road, Watford.

Please pass my thanks on to everyone involved.

Kind regards,

To Fiona, Philip and all the team at Rickmansworth

Thank you for all your help and assistance with the purchase of Grenville Court.

A job well done!

Hi Linzie

Thank you for all your assistance and for that of your colleagues. Its been a pleasure dealing with you all throughout this extended process.

No doubt we will see each other again in Rickmansworth at some point.

Regards,

Hi George (Ruislip Manor)

Just wanted to let you know that we have moved into the new house and have settled in well.

I would like to take this opportunity to thank you for all your services and support throughout my house hunting process. Interacting with you was very easy and you were always available to address questions and concerns. In lieu of your professionalism and commitment I would be happy to recommend Gibbs Gillespie to my family and friends. Overall it was a pleasure dealing with you and your colleagues.

Once again, thank you.

Regards,

Dear Paul

I recently purchased a property from yourselves, number 210 Woodlands Avenue. I have been meaning to email yourself for a while to comment on the service I received from your Ruislip Manor branch, in particular the agent Stephen Ryan.

To give you a background my wife and myself had been looking for a property for 2 years or so, on and off, we were close to purchasing one through one of your offices but things fell through, we were not happy with the way we were treated and dealt with by Gibbs and postponed our search for a property by 6 months or so as the situation put us off the idea for a while.

We resumed our search for a property and your offices had properties of interest to us but we were apprehensive of using Gibbs because of our previous experience, despite of this we arranged a property viewing and met up with Stephen Ryan on our first viewing, we explained our situation and our previous experience with Gibbs and he was apologetic on the companies behalf and assured us that there would not be a repeat of this and that he would personally take responsibility on finding a property on our behalf.

We met up with Stephen on numerous occasions viewing various properties at times which were convenient to us, as I work weekends and my wife works Mon - Fri he would meet the two of as at separate times for the same property, he got to know our requirements and was spot on on all the properties he would show us, all were of interest and all ticked the boxes, we were unlucky on a couple as the budget did not stretch on certain instances.

Stephen pursued with us, he would be in regular contact even if he had nothing to show us and took it upon himself to help us in our search, we were looking at various properties with agents in the local area but it came to a point where we almost felt bad looking elsewhere when we were receiving such great service from Stephen.

He succeeded in finding us an ideal property which we completed on the 17th of June and we are looking forward to a fresh start in our new home.

I myself work in the retail sector and would be happy if all my staff had the manners, salesmanship, patience and persistence Stephen showed.

Both my wife and myself would like to say thanks to Gibbs and especially Stephen for finding our new home.

Best regards,

Dear Everyone who has worked towards the sale of my house

I am writing to express our appreciation of your work whilst our house has been on the market. I have found all the staff within the office very helpful and friendly to communicate with, especially Fiona, Philip, Linzie and Erica who have all worked very well together whilst organising viewings and dealing with offers. At one point I gave 21 days notice to Fiona, since my house had sold in the sole agency period, but am pleased I changed my mind and stayed with you.

Now we just have to cross our fingers that the sale goes through sucessfully with our buyer! 

Kindest regards,

Dear Fiona

Just wanted to thank you and your team with regards to the sale of my property. A buyer was found within a week of the property going on the market and the sale went through very quickly and without any delays whatsoever. 

Everyone at Gibbs have been very helpful and friendly, and throughout the process I was kept up to date with what was happening. 

A special thank you to Philip, who was very polite and informative throughout and to Linzie for her professionalism whilst dealing with the sale.
 
Thank you once again. 

Kind regards,

Dear Tony

I am writing to formally thank Gibbs Gillespie for acting as agents for the sale of my flat in Harrow. The sale completed on 29 July and I was absolutely delighted that we were able to hit the target date as planned.

Stephen Denton, your Sales & Marketing Manager, provided an excellent service throughout the marketing and sales process since March and was key to agreeing a fair sale price with the new owners which involved rengotiation of the sale price on two occasions until a mutually acceptable price was achieved, thereby allowing the sale to go ahead. I found Stephen to be an excellent and respectful communicator, keeping me regularly updated on events at all times. I commend him and feel sure that both his personal and professional qualities add significantly to the professionalism with the estate agency business.

I would like to wish Gibbs Gillespie every success in the future and look forward to working with you again, if the opportunity arises.

Yours sincerely,

Dear All

Thank you all for your help and service reagrding 148a Herga Road, it has been excellent.

I wish you all the best.

Regards,

Dear Daniel

I am very grateful to you and your colleagues for your efforts in effecting a very smooth and rapid sale of our property. Despite the fact that we live 200 miles away, everything was made very easy for us by your efficient handling of the sale. 

Many thanks for doing the job so well. 

Yours sincerely

Hi Stephen

Can I say that I found both Lisa and Lee (Ruislip), in no particular order, were models for your industry in being practical, supportive, proactive and extremely professional and competent at all times throughout what turned out to be a more difficult sale than I ever imagined.

These comments come from one who has a deep distrust of estate agents and at times has had a reputation of being a complainer. The antics of many though not all estate agents in Croydon have been laughable in comparison to the service that you have given me. You guys have earned every penny you will get from this sale and you can quote me on that as the very highest praise on your website or wherever.

Dear Mr Gillespie

I am writing to say what a great help Clive Edwards and the rest of the Sales Team at Uxbridge have been to me, since deciding to sell the family home, that I have lived in since I was six months old.

After all the ups and downs that we have been through together, I finally Exchanged Contracts yesterday with completion set for tomorrow (Friday 21st July). I feel that they have become more than just the team that I instructed to sell my house; they have become good friends also. They have helped me out on many occasions i.e. from looking after my dog, when I couldn’t get the time of work for a survey to be carried out.

I would especially like to say a big thank you to Charlie, who brought the purchase of my property back round again on the Friday evening after he finished work and persuading them to up their offer by £5,000. It really was appreciated.

I would recommend them to anyone in the Uxbridge area looking to sell their property, as I cannot fault any one of the Uxbridge Sales Team.

Kind regards,

I write to advise that the level of customer service that we have received from Tony King and Paul Fussey (Harrow) has been remarkable. They made the conveyance process very easy and smooth for us.

Best regards,

Just wanted to say a big thank you especially to Charlie (Uxbridge) for the exceptional service provided in the recent sale of my property. Not only did you manage to achieve a sale price £20,000 higher than we had been previously quoted by one of your major competitors, but it was sold on the first day of viewings. I felt that the both positive but honest approach that you have, gives both sellers and buyers the confidence to believe they are both getting a fair deal. Charlie was extremely supportive throughout the whole process. Without you we would not have been able to have purchased our dream home.......as we would have been £20,000 short of the asking price!

Many thanks and regards,

Hi Daniel

We are just writing to say a huge thank you to you and your team at Gibbs (Pinner) for selling our house in Rodney Gardens. We can't believe how quickly and smoothly it has all gone.

We realise that with us living abroad and with the house being rented out this was a bit trickier than normal. We really appreciate how helpful you have been and how well you have managed the process in our absence. Thank you for all the extra time and effort that you have put in to this.

All the best to you for the future.

Kind Regards,

Dear Gibbs Gillespie (Pinner)

I would like to thank you all very much for all the work you did in helping me purchase the bungalow at 3 Eaton Gate.

Yours faithfully,

Hi Clive

Just a word of thanks to you and Gibbs Gillespie, and especially Charlie Miller (Uxbridge), for selling the flat. 

I was quite impressed with Charlie from day one. He gave me a precise estimation of time to 'get a final offer' and possible sale price on the first day I spoke to him, and he delivered. Good luck for the future.

Best regards,

Dear Lee

Hope you are well. I just wanted to take this opportunity for the hard work you and your colleagues at Gibbs Gillespie (Ruislip) have done to facilitate our sale. I found your manner most polite and professional and when other people fell short you went the extra yard! 

Based on our great experience we have even recommended you to one couple and one family in the area who will contact you soon if they haven't done so yet. Thanks once again to you and your entire team, for their patience and endless support, given the tight timelines at our end and a stress free sale.

I shall see you shortly - will be dropping the keys around 5pm or so.

Warm regards,

Dear Paul

Last Wednesday we exchanged on the sale of our house which we had to get done by that day in order to ensure that the sale would go through. Meeting this deadline was challenging and if it was not for Clive Edwards (Uxbridge) micro-managing all parties involved, I am not sure we would have got there. Clive's determination and commitment has been invaluable and I would like to thank him for his support.

Kind regards,

Hi Lee

Just wanted to say a big thank you for all your assistance and help throughout the purchase of Heythrop Drive.

I found the service A1 and will recommend all your services.

Thanks again,

Dear Lee, Danielle, Russell, Luke & colleagues

Thank you for providing such an excellent service in securing the sale of Myrtle Avenue.

Best regards,

Hi Fiona and Team

As promised just a note to say thanks for all the hard work and help in getting us to an exchange today on our new home. We're really excited at the propect and hope this now sees itself through smoothly. Throughout you and your team have been very professional and have given us sound advice.

Also you've all been very warm and friendly and helped us along on what has been a bit of a bumpy journey. Best of luck with the rest of the sales - am sure they will go like hot cakes!

Thanks again and now look forward to the keys!

All the best and have a good weekend,

Hi Daniel

Great to speak to you earlier and to have the good news!

Thank you so much for the intelligent and measured approach you brought to my flat sale. At times when it was a challenge I very much appreciated your steer and commitment to getting the best result for me.

I will of course recommend you when the opportunity arises.

Best wishes,

Dear Mr Gillespie

My sale completed today, 14 February 2011 thanks to your efficient and hard-working team.

Clive Edwards(Uxbridge) responded to our initial request for an idea of the likely selling price promptly and professionally. He was confident that we could achieve a figure over £20,000 more than other estimates we had been given. He discussed the possible sale with me in a helpful, informative and unpressured way.

And when we asked Gibbs Gillespie to market and sell the property for us, Cory McNally negotiated on our behalf with clients and achieved, more or less, our asking price.

Please pass on our thanks to both Clive and Cory.

Kind regards,

Hello Charlie

I just wanted to say thank you very much for all your help in my search for my first home; your help was invaluable.

I was kept up to date by yourself with all the latest properties for sale some of which I was visiting the same day they went on sale.

Throughout my search I always found yourself and the team very helpful and knowledgeable and would like to take this opportunity to wish you all the best for a successful year.

Best regards,

Hi Laura

Thanks for all your hard work and support over the last 6 months, it was really appreciated. We have decided to withdraw our property from the market and look at alternatives for now. Both you and Amir have been fantastic and we wish you well for the future. The heating has now been fixed (thankfully)!

All the best,

Dear Sirs

I would like to say a big 'thank you' to Lee in your Ruislip Sales office for the excellent service and help he gave to me and my daughter throughout the sale of my bungalow and during the bad weather as well.

Yours sincerely

Dear Fiona

Many thanks to you and all the team at the Rickmansworth office for your friendly and thoroughly professional service while selling our house. We particularly appreciated the excellent advice you gave us in terms of how best to present our property. Everyone in the team gave us fast and informative feedback after each viewing.

Thanks for helping us to find the right house to buy too!

Kind regards,

Dear Amir

I know it's been a month already but I really wanted to say thank you for the part you played in helping us find our new home.

Your a lovely person and I pray God's best in all you do.

Kind regards,

Hi Fiona

Firstly Happy New Year once again – I’m sure by the end of business tomorrow this will all be forgotten, but I couldn’t email today without writing that! 

Just a quick line to say many thanks indeed for your help and support in the buying (and very nearly selling!) process over the last few months. It goes without saying that moving home can be incredibly stressful and when we add that particular rollercoaster to having a new addition in the family it has felt at times like things would never come together.... 

That said, I have to say it has been a pleasure to deal with Gibbs Gillespie (Rickmansworth) – the professional approach that has been taken all the way through the process has been spot on and the assistance and advise that you gave me when our buyer through another agent fell through was second to none. The positive approach of your staff has certainly made the journey an easier one – I would have no hesitation in recommending you in the future. 

Thank you again.

Best regards

Dear Amir, Steve and the team at Gibbs Gillespie (Harrow)

Thank you very much for your sensible and professional approach in helping me out buying my first property.

Your support and your communication was excellent.

Best regards,

Dear Linzie

The team at Gibbs Gillespie managed to make a stressful process go very smoothly. As I was buying and selling a property through them I was able to see both sides of the process. The Rickmansworth team were always in regular contact making sure I was informed and up to date with any developments. Their experience also came into to great effect during a couple of stages of the contractual negotiations, without which, our dream move may not have happened.

I have absolutely no hesitation in recommending Gibbs Gillespie to anyone thinking of selling their home and they will definitely be the first agent I would approach when the time to sell comes again. They simply get the job done quickly, efficiently and (most importantly) in a highly professional manner.

Thanks again to everyone at Gibbs Gillespie for the excellent service.

Regards,

Dear Fiona and all at the Rickmansworth office,

My husband and I would just like to thank you for your input and attention to detail in the sale of our property.

You found a buyer for us extremely quickly at at the right price, which we appreciate.

We would also like to thank Philip in particular for his friendliness and courtesy both on the phone and in person when showing people around our house.

If ever we moved again we certainly would come to you and we would recommend you to friends and family.

Many thanks once again,

My wife and I would like to pass on a huge thanks to the staff at the Ruislip office in the manner of the sale of our house. Under quite a stressful time for us the professionalism from the initial meeting with Stephen Hyams where he promoted the track record of Gibbs Gillespie in selling houses, the very encouraging write up of the house on the literature and the efficiency and considerate timing of the few viewings that were needed to sell the house all worked for a speedy buyer.

We would like to mention two people who without their support the whole process would have been completely unimaginable. Garry Morrissey and Luke Heywood, for the hard work that they put in in sorting out the details and the overall handling of the buyer and the chain in which he was involved.

Although we are now leaving the jurisdiction of Gibbs Gillespie we wanted to pass on our thanks and have already recommended the company to people who are looking at selling their houses in the area.

Yours sincerely

Dear Fiona

I just wanted to congratulate you and your team at Rickmansworth for the excellent service you have provided in marketing my flat. From the start I was very impressed by the thorough and professional valuation advice that Tim gave on our first meeting, through to the high quality of the sales brochure and the number of viewings that were quickly arranged. Feedback concerning viewings and offers were comprehensive, and I achieved my target sale price.

Due to this service I decided to sell another flat with yourselves and again I was extremely happy with the service provided, especially as this time a sale was agreed in less than a week.

I would definitely have no hesitation in recommending your service to others.

Regards,

Excellent. Every single person I have spoken to at Gibbs Gillespie has been courteous, helpful and professional; furthermore they have been personable in a way that I have not previously experienced with any other agency. I should also add that I was highly impressed with how everyone I spoke with knew the exact details of the transaction and what stage it was at. Always happy to help and arrange further viewings of the development I was buying and answer the many questions I had as well as knowledge and advise on the local area and housing markets. I would come back to Fiona and the team at Gibbs Gillespie Rickmansworth for all future sales and rental requirements.

Thank you!

We have been delighted with the support that Gibbs Gillespie (Rickmansworth) have provided us with over the past 8 weeks when selling and buying our home. Tim Gerrard was our first contact who provided us with an honest and realistic assessment of the property and enough confidence to proceed with Gibbs Gillespie as a manager of the process.

Within 4 days they were able to provide us with a buyer who offered us the full asking price for our property. They were also able to provide us with the property that suited our needs and ensured the tricky expectations of the whole chain were met to allow us to exchange on the same day. Fiona Lewis and Linzie Howland have worked tirelessly to ensure we have always had the access to property when it has suited us and that we were 100% happy with our purchase prior to moving in.

I have been very impressed with the level of commitment shown by the whole Rickmansworth team and can assure anyone looking to buy or sell their home that they are in capable and safe hands with this very professional organisation.

Best regards, 

Just wanted to thank you and your staff for all your help on the sale of our flat for the second time round and the purchase of our new home. Everyone has been so helpful and professional during the 2 years we've dealt with your office.

We were 100% satisfied with the service from everyone at Gibbs Gillespie and compared to previous experiences with other estate agents, we would definitely not hesitate to use your company again and would recommend Gibbs Gillespie to all our family and friends in the future.

Once again, thank you so much.

Kind regards,

I am writing to thank you and all the staff at Gibbs Gillespie for your assistance in selling my property and for making the process as painless as possible.

I was kept informed regularly throughout and was very impressed with the service, so I would gladly recommend Gibbs Gillespie.

Yours sincerely,

I just had to write and say many, many thanks to you and your team for the wonderful, professional service you have given me whilst selling the property that I originally purchased from you. You and your team have unfailingly provided me with a friendly, positive service and have been a tower of support during the past few months. 

Thank you so much for bringing round so many viewers I actually lost count! I never got the feeling that any of the team were bored with showing prospective buyers around and everyone always turned up at the time they said they would. To receive feedback from every one of the viewings was extremely helpful.

I was so impressed that every phone call I made or email I sent to your office was speedily and efficiently dealt with.

I would like to thank you personally Fiona for all your help when I had problems with the conveyancing firm that I used for this sale. This was above and beyond the call of duty.

I felt totally supported every step of the way during the whole process of selling and buying and will most certainly engage the services of Gibbs Gillespie should I consider selling again.

Please also can you pass on my heartfelt gratitude to Christina Gough for all her help with the fraught process of getting my mortgage after Santander had made a big mess up. She couldn't have been more helpful. 

Very kind regards,

I am writing to extend my thanks for the friendly and professional service provided by Luke Allday in your Ruislip Manor office. I decided to sell my property through Gibbs Gillespie due to its good local reputation. Throughout the sale, Luke was always in contact and provided me with regular feedback and this led to a successful completion last week.

I would definitely recommend your company and I think that in Luke you have a first class employee of whom you should be proud.

Yours sincerely,

We are all moved and settled here is Somerset and I wanted to drop you a note to thank you for everything.  You and Fiona have been brilliant and we would thoroughly recommend you to any contacts of ours who are looking to move in the future.

Thank you once again.

Kind regards,

We wanted to say a big thank you to all the team at Gibbs Gillespie (Uxbridge)!

We’ve exchanged contracts last week and waiting to complete on Friday.

Charlie was very helpful at all times, very professional,  negotiating on our behalf both with buyer and Turbervilles, and we cannot tell you how pleased we are for the services provided by your company, we will recommend you to anyone requiring agency services!

Many thanks! 

I am pleased to say that the service provided by Gibbs Gillespie (Rickmansworth) has been second to none during the sale of our house. The service has been consistently very good right from the outset to completion. The team which I dealt with, namely Linzie, Fiona and Maria has always been professional but more importantly approachable and considerate, which is exactly what is required at a time like this. They do what they say they will do, and it's done effectively and efficiently.

With best regards,

I just wanted to thank you for the professional service I received while you were selling my property.

After having bought and sold through you on previous occasions, I was once again very impressed at the service I received from the whole team in Rickmansworth.

If I was to buy or sell again, I would have no hesitation in coming back to Gibbs Gillespie or recommending the company to others.

Kind regards,

I found your service efficient and professional and I would be happy to recommend you to prospective buyers and sellers.

Best regards,

Thank you Fiona and your excellent team, for your excellent service in selling us our perfect home. We were very impressed from the moment we got a call to say the house had just come onto the market, and on viewing it the next day being shown round very professionally by Tim. Thank you also for always being helpful and friendly on the phone. You have always kept up the communication with us right up to the exchange, and we now look forward to completion! Well done!

Kind regards,

Deciding to move last year I chose Gibbs Gillespie to act as my agents in the selling of my property.  Fiona from your Rickmansworth branch came, valued and marketed my property.

Over the years I have met and dealt with various estate agents and heard other peoples stories regarding their experiences with agents, some of them horror stories!

I must congratulate you on your staff at the Rickmansworth branch and also Anthony at Ruislip Manor.

What people project from themselves in meeting others is their best advertisement and people do not forget their encounter. Fiona was absolutley professional, courteous, reassuring, compassionate (a rare quality in business) and nothing was too much trouble.

As you can appreciate moving is very stressful yet Fiona and her team put me at ease and explained everything. Throughout the whole selling process and purchase of my new property all was in order.

Your staff will reflect you and what you stand for and good staff are very difficult to find. They are obviously loyal to your partnership and I hope you reward them for their dedication, effort and energy they put in.

I always believe you reap what you sow and one's life can change on the turn of a sixpence. If I had the team you have working for you, I would not want to lose them.

It has been a refreshing experience and I will certainly recommend Gibbs Gillespie to all those that I know and continue to meet on my journey.

Sincerely yours,

I requested your contact details as I felt I had to let you know that the sale of our house would not have occurred without the huge support of Luke Allday. The house was sold in February within 4 weeks of being on the market and we were on track to exchange on 24 March. It was Luke who brought it to our attention that the buyer was not moving forward ... 2 days later Luke arranged to show the house to new buyers and within 2 days the house was sold. Our solicitor was so inept that Luke chased them every day until we finally exchanged contracts yesterday.

I really can't praise Luke enough for his professionalism shown at all times. I have passed his details onto other people I know in the area that are looking to move.  Luke is a huge asset to Gibbs Gillespie and I would be very grateful if you could pass our sincere thanks on to him.

Kind regards,

Just a quick note to say thank you for all your help and support in selling my property. I was paricularly impressed with how quickly the house was sold (within 9 days!) especially since we are working in such tough times.

Your help and support throughout the process has made our lives very easy and we are over the moon that the property completed successfully last Thursday.

I would have no hesitation in recommending your estate agency for any future sales.

Thanks again.

Yours sincerely,

Last summer I decided to sell my maisonnette and after a visit from your Ruislip Manor branch manager, Luke Allday, which was very informative and thorough, I decided to instruct Gibbs Gillespie to market my property. Instantly I was called by members of the team with regards to the organisation of numerous viewings. In every instance, the member of the team I dealt with was always professional and friendly. Following each viewing, I would always receive a call to provide me with feedback. The team were always very honest and ensured I was updated at all times.

I was then lucky enough to get a buyer after a few weeks. Luke provided me with details of a solicitor and advised me of the process, because this was the first time I was selling a property. Throughout the sale he kept in regular contact and whenever there were any issues, he would inform me instantly. I did not have very much liaison with my solicitor but because of the excellent service I received from Luke this did not prove to be a problem.

At the point of exchange I then encountered a problem with my buyer and it looked like the sale was going to fall through. Luke contacted my buyer and managed to organise a resolution that would enable the sale to proceed. However, at this stage there was no certainty that the buyer would see the sale through, so the team re-marketed my property. Even though the team were aware that there was a chance my sale may still go ahead, they showed no signs of complacency and continued to organise numerous viewings and their effort did not falter.

Luckily the issues were resolved and my buyer agreed to proceed. Luke and George constantly pushed the solicitors for both parties and ensured that a completion date was agreed.

I wanted to contact you to make you aware of the fantastic team you have working at the Ruislip Manor branch; every one of the team was a pleasure to deal with. I would have no hesitation in recommending Gibbs Gillespie as a result of my dealings with the Ruislip Manor branch and I will also ensure I register with your company when I start my search for a new home.

I would like to thank the whole team for all their hard work and I hope that their efficient, hardworking and professional conduct will not go unrecognised.

Kind regards,

I wanted to put in writing my thanks to you and your team in attempting to sell our home. As you know from our discussion on Saturday, Julie and I have decided to withdraw our house from the market.

Our house has been on the market for a year now, initially with Hamptons and then for a short period with Taylors. It was not until we instructed Gibbs Gillespie did we feel our house was going to sell. Your quality of marketing and sales details were definitely superior and gave us significantly more confidence in the prospects of our house selling. The efforts of you and your team bought about many more viewings and prospective purchasers.

Thank you for understanding our decision at this time but rest assured when we decide to return to the market our undoubted first choice for Sole Agency will be Gibbs Gillespie.

Thank you once again to yourself, Linzie, Maria, Tim and Emma for all your efforts.

Best regards,

I would just like to take this opportunity to thank you very much for all your efforts to ensure a quick sale on the above property. Your service was highly professional and organised and you took away all the usual pressure when trying to sell a property.

Many thanks again.

Yours sincerely,

A big THANK YOU to all of you for helping me to sell my house in what has been a difficult time to buy and sell. Although it was a certain person's blue eyes that drew me in, it was your continued dedication, friendliness and professionalism that kept me with Gibbs Gillespie, Rickmansworth!

Much appreciated,

I would like to thank everyone at the Rickmansworth branch for all your help and advice and for pushing this through so swiftly and positively whilst looking after my needs as a buyer at the same time. I will definitely in the future when the time has come be in contact again to make my next move.

Best regards as always,

I am writing to tell you about the fantastic service I received when I sold my property in Clarkfield with your Rickmansworth branch last month.

The initial contact was made by Edward and he was very professional and did not come across as a saleperson (like some other agents). I was then looked after by Linzie and Maria and they were just superb. Both extremely friendly and they were always phoning me with updates and keeping me informed of any developments.

Once the offer had been made and accepted, I was called by your conveyancing team (within 30 minutes of us accepting the offer) which was fantastic! During the 8 weeks leading up to our move, Fiona was a rock. She kept me calm when things were getting a little stressful and she would answer any questions or concerns I had.

Your staff are a fantastic advert to your company, especially Fiona, Linzie and Maria. They are all very personable and work in a completely different way to other agents that I have dealt with. Your Rickmansworth team are a real asset and I would recommend your company to anyone and will do so!

Kind regards,

Following our telephone discussion today, I am writing to let you know I will be withdrawing my property from the market. Please kindly take this letter as 2 months notice of withdrawal of sale from Gibbs Gillespie as stated in our agreement.

I realise this will come as a surprise to you and believe me the only reason is due to the awful downturn in the economy and I don't want the house sitting on the market too long. As you originally said to me, there's roughly a 6 week window of opportunity to sell houses in September and then the market slows down. This notice today should take us well past that window.

I will remain loyal to yourself and Gibbs Gillespie and when the market picks up I will be contacting you, this will more than likely be at the beginning of Spring 2009. I have no other interest in any other estate agents. When our contract expires, should anyone come to you looking for a house in my area and price range, please feel free to contact me.

I would like to thank you for the professional manner in which you have conducted yourself on behalf of your company and representing me. I have been so impressed and extremely happy with you.

Yours sincerely,

Just a brieft note to tell you that Luke Allday and his team at Ruislip Manor handled the sale of a property I have owned in Ruislip for some years. My experience of Luke and his staff was absolutely first rate.

I met with 4 estate agents before choosing your company and was I right in selecting Gibbs Gillespie! Luke in particular has done an outstanding job for me and is certainly in my opinion a tremendous asset to your company. He works under his own initiative and with a great proactive and very helpful approach. Also worth noting that in his absence his colleagues were always extremely poite and helpful and it was a great pleasure dealing with these guys in what now are very difficult times.  Full marks to Gibbs Gillespie for picking and training first class people.

I am still working fulltime at the age of 65 and I can certainly recognise talent when I see it.

Very best wishes to you and all your team,

I am writing to thank you for the excellent service we received in the sale of our property from your Rickmansworth office. The service we received from your team from the initial valuation through to exchange of contracts was professional, friendly and helpful at all times.

There were numerous unforeseen problems along the way (largely at the bottom end of the chain) and the way your team dealt with these exceeded our expectations. In particular, Fiona was proactive and informative of any problems that arose and willingly took responsibility to resolve these problems and inform us at every stage.

Gibbs Gillespie provided us with an exceptional service and we will certainly be recommending you to family and friends in the area as a result of the service we received. May we take this opportunity to wish you every luck in your recent move to Rickmansworth and for the future.

Yours sincerely,

I would like to thank Gibbs Gillespie for all their assistance in the sale of my flat.

In paritcular, I would like to thank Fiona Lewis and her team at the Rickmansworth branch whose efficiency was greatly appreciated. As I now live in Cornwall, it hasn't always been easy for me to get up to London at short notice and they were able to read my electricity meter and forward the readings to me which was a great help.

The purchasers proved fairly difficult at times and I know Fiona experienced some difficulties in receiving responses from them, however her dogged determination and persistence finally paid off!

Kind regards,

Today we exchanged contracts on our house in Croxely Green, sold through your Rickmansworth office. I am writing to you because I wish you to know that your Rickmansworth staff, Fiona and Edward in particular, have been outstanding in their service and support during the sale.

It began very promisingly in December with a buyer almost immediately the house went on the market, and although that did fall through after 3 weeks, Edward found another buyer in two days. Unfortunately the following 2 months revelaed that some people and agents lower in the chain's sequence behaved less than honourably and caused a protracted and difficult time to follow.

Throughout this stressful and difficult time, Fiona constantly worked on our behalf to pursue the sale with a professional and personally supportive attitude. Ultimately her tenacity and vigilance revealed an undeclared sale by someone lower in the chain was being offered through another of your offices. As soon as Fiona knew about this sale she co-ordinated all the information and informed us daily of the situation, susequently leading to our sale.

I believe without this professional regard for our interests we may have been delayed even further or lost our house in Dorset. Please be assured we will make it known to neighbours, friends and colleagues that the service your company has given us was excellent, and we would recommend the friendly, open and professional staff you employ at Rickmansworth to anyone selling their home.

Yours sincerely,